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Help with removing Apple activation lock

Learn how to remove your device from its iCloud account before you ship.

Updated over 3 years ago

1. Head to icloud.com/find and sign in with your Apple account:

2. At the top of the page, click all devices and then click the device that needs to be removed:

3. Choose the option that says ERASE. You will need to confirm your Apple ID and Password:

4. You will need to choose a 6 digit code if you try to recover this device. This won’t be needed if you’re selling the device so that you can choose any 6 numbers. You will need to confirm your selection by re-entering the code. Then hit DONE:

5. It will take some time to erase. Then, click the X next to the device to remove it from the account and click REMOVE:

6. You’re done!


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